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Kykryt's avatar
Kykryt
4 years ago

High packet loss in every game

Hello!
I have so anoying problem and i dont know how to fix it. I tried every single tutorial and none of them helped. The problem has begun when i moved to my another house. I have preety good internet here but sometimes i have problem with ping, maybe max 4 times in the day for 2/5 minutes.
When im playing games, i dont have any problems other than this "rare" ping. But when im playing Apex, there is the circus. In every single game, im getting high packet loss for no reason. For example, im opening apex, starting match, im landing, looting, and im getting randomly high ping that does not disappear  for rest of the game. And next matches looks the same. I tried changing dns, clearing dns, set commands on the game starting options. deinstalling, repairing. Only in this game i have problem so this is so hard to fix because i dont know where is the fault.
If you know how to fix this, please help me.
Thanks 

7 Replies

  • Kykryt's avatar
    Kykryt
    4 years ago

    I said, i tried so many tutorial, also this one. This problem is so weird so i decided to create my own question here.
    Everythink works correctly, but apex is broken and i dont know why. For example - Fortnite - stabile packet loss. League of legends - same. Warzone - same. And i tried to check, in this same moment how thats work. So when i saw ping in apex, i opened fortnite in this same moment and in fortnite everythinks is good. So this is mysterious for me.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    @Kykryt There was an update pushed out today, can you get that and see how your packet loss is?

    If its still the same have you tried the following by chance?

    • Set up a Static IP  
    • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • joizcsh's avatar
    joizcsh
    4 years ago

    Same here but mine is ps5 can some1 help me to fix it ? Just recently my game packet loss every match 

  • Kykryt's avatar
    Kykryt
    4 years ago
    @EA_Illium After update, everything started to work fine. But until then, because after a few matches the same thing started again. For example, I play 5 full matches, and suddenly 6 for no reason is an internet problem. And the next matches are also with ping. In the next day i opened apex again to check how it looks. And it was exactly the same as it is writing now.
    I don't understand it and I don't know how it works.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @Kykryt If we are seeing this every few matches or so we may be running into a moment connection issues, or a server instance that's running into an issue. Does it always seem to be the 6th game each day?

    Also to check do you have a firewall or VPN running when this happens?

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