Forum Discussion

6 years ago

high packet loss on Singapore server

hello there, recently i am unable to play apex legends due to over 30% packet loss on Singapore server. ea please fix this problem

EA_Kent

Community Manager

6 years ago

Hi @BarryXenon.

Let's try some troubleshooting to see if we can help out with the packet loss you've been experiencing. A good place to start would be with the basic connectivity troubleshooting steps over at the EA Help website. If it's still happening after that check out the platform-specific steps as well:

- PC

- PlayStation 4

- Xbox One

Let me know if that helps at all. Thanks!

/Kent

Sir_triceratops

2 years ago

Nothing helped there is no packet loss from provider side and I played valorant and did not had any issues at all it is your servers that are bad that is all I can say.

Please fix your game and servers.