Forum Discussion

BallClipper

6 years ago

High packet loss only in apex

This issue only and only happens in apex. here's my UOtrace results(obviously deleted my local and public ip).

UOTRace.txt2 KB

Crzptic

6 years ago

@EzyHawk i just recently flushed my dns and it still has the same problem. It is 100% not my ping that is the problem cuz i play with that all the time with no problems. The problem is my packet loss, i used to get 0% and all of a sudden spikes to 70%+. And just as i mentioned if it was the ping i would be lagging in other games as well while at the moment im only lagging in apex no other game. oh also i don't know what a public dns is and how to use one. Help would be appreciated :D

EzyHawk

Hero

6 years ago

@Crzptic Your other game might have a closer server.

High ping/ms can result in package loss.

however try to

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1. Do you have any third party softwares running (Anivirus, discord, firewall etc)?

> 1.1 Antivirus - Try to whitlist the game in your antivirus software and see if this helps.

>> 1.2 Discord - Discord overlay and hardware acceleration since they can cause an issue.

>>> 1.3 Firewall - Allow connections through the firewall

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2. Run CCleaner and Malwarebytes and see if the result may help your situation.
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3. Use a cable instead of Wifi
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4. Changing to public DNS:

Change IPv4 DNS:

Open the Control Panel from the Start menu
Click Network and sharing Center
Click Change adapter settings
Right click on your active network adapter & choose properties
Choose Internet Protocol Version 4 (TCP/IPv4) and click properties
Enter the new DNS servers into the boxes under “Use one of the following DNS server addresses”

Google:

The Google Public DNS IP addresses (IPv4) are as follows:

Primary: 8.8.8.8
Secondary: 8.8.4.4

Cloudflare:

The Cloudflare Public DNS (IPv4) adresses are as follows:

Primary: 1.1.1.1
Secondary: 1.0.0.1

Change IPv6 DNS:

Open the Control Panel from the Start menu
Click Network and sharing Center
Click Change adapter settings
Right click on your active network adapter & choose properties
Go now to Internet Protocol Version 6.
Click Properties
Click Use The Following DNS Server Addresses.
Remove any IP addresses that may be already listed and add one of the following

The Google Public DNS (IPv6) addresses are as follows:

Primary: 2001:4860:4860::8888
Secondary: 2001:4860:4860::8844

The Cloudflare Public DNS (IPv6) adresses are as follows:

Primary: 2606:4700:4700::1111
Secondary: 2606:4700:4700::1001

iTzAddy_x
3 years ago
doesnt help. I have tried everything, from reinstallation to buying a new router. I have changed dns settings, flushed dns, etc. nothing seems to work. PLease help.