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Snodemo's avatar
4 years ago

High Ping Only On Apex

Hi everyone, I am encountering an issue that has only started occuring this week. Every day has been the same since Monday. I launch apex on steam and have no issues in menus or connecting to the data center and the connection shows fine. Between 30-45 on any data center that I attempt. But when I join a game, my ping skyrockets up to 500-750 ping the entire match. The next match may be the same, third I might be back at my usual 30-45, then the next two it is in the crazy high numbers again. If I hop on any other game I have no issues with connection. Even trying on the same night, only minutes later. My consoles are all connecting fine to games and my internet itself has been just fine as well. I pay for 1000down and 100up and I am still getting those speeds. 

Again this issue has only happened this week, but it's been persistent and consistent. I had not done so before, but I did attempt to open up all the correct ports for Apex to see if that would help to no avail. I also tried different data centers and disconnecting my ethernet cable and using wifi, working with QOS settings, and much more. No help at all, and again the issue only seems to be with Apex on PC. Thanks for suggestions!

4 Replies

  • @Snodemo Same, I too have been having trouble with the game just this past week. Usually it goes smoothly for the first two games, then suddenly the next game has a consistent 300-500ms. Even in firing range the ping is unbearable. I also tried to switching data centers but the problem still persists. What I haven't tried is switching from Origin to Steam.

    I just wanted to share my experience, hopefully bump this thread and get a solution as well.
  • ive been having the same issue seems like it started with the newest season for me maybe im wrong i seen an older thread with a load of solutions for when this happened in the past apparently tried them all with no good luck and now even matchmaking is taking 30+ minutes

  • Snodemo's avatar
    Snodemo
    4 years ago

    Yes I would like to hear if people think that switching from Steam to Origin will change anything to do with this issue. I can't really see how, given this seems to be an apex server issue, but before I uninstall and reinstall, I would like to have input from staff.

  • Snodemo's avatar
    Snodemo
    4 years ago

    Yeah it all seems to have stemmed from the recent smaller update that went live along with the server issues that all occured in the past week, a little bit after the actual big season 11 update. That seemed stable and I didn't seem to be seeing people complaining about this specific issue then. Hopefully some answers soon.

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