Forum Discussion

6 years ago

Solved

high ping

for some reason apex legends and only apex legends has insanely high ping i dont have this issue on titanfall 2 so i think there might be a problem with apex. im on pc and origin, my pc uses a wifi c...

EA_Aljo
6 years ago
Hi there, @bingylmao.

Would you be able to switch to a wired connection or is your router too far away?

EA_Aljo

Community Manager

6 years ago

@Ajin333

What troubleshooting have you performed so far? If you haven't yet, try updating your DNS servers with these instructions. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4. Let me know what happens.

KotRcaje

Seasoned Newcomer

3 years ago

i tried this and it didnt work. i am having this issue on xbox series s, ps4, and pc. tried wired and wireless. changed the DNS as you recommended and nothing is working

EA_Aljo
Community Manager
3 years ago
@KotRcaje

Please contact an advisor by opening a case here to see if they have any other suggestions.

I'm now going to lock this thread to prevent further "necro-posting".