Forum Discussion

u_guys_Suuck's avatar
u_guys_Suuck
4 years ago

High ping

I am soo pissed whenever there is an updated something breaks in the game . So whenever I try to play trio the ping is always above 200 I thought maybe my wifi is * but every day the same thing is ha...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @u_guys_Suuck.

Are you able to switch to a wired connection or is your router too far away?

u_guys_Suuck's avatar
u_guys_Suuck
4 years ago
@EA_Aljo I play on wired connection 😭 that's what am trying to say the problem is definitely not with my connection
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @u_guys_Suuck 

    Sorry for the confusion. You mentioned using wifi so I thought you meant you were on a wireless connection. What system are you playing on?

    • u_guys_Suuck's avatar
      u_guys_Suuck
      4 years ago
      @EA_Aljo Acer predator Helios 300 2019 model 1660 ti with 16 gb ram
    • u_guys_Suuck's avatar
      u_guys_Suuck
      4 years ago
      @EA_Aljo yeah sorry for that I should have specified my connection state
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @u_guys_Suuck 

        Thanks for those details. Can you run a UO Trace and screenshot the results? Instructions are here.

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