Horrible Ping Spikes and Visual Stuttering
So ever since the Season 13 launch I , (along with a few other friends) have been suffering from terrible server performance. We are all playing on PS5, I am specifically playing the PS4 version of t...
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EA_Kent
Community Manager
Community ManagerHey @TheHeartbound,
Which datacenter are you playing on? Does switching datacenters make any difference?
I play on the South Carolina server as I live in Georgia. It does not make a difference which server I play on, if anything it's worse whenever I switch to a different server. I've reset my internet, disconnected from the wifi on my PS5, turned the console on and off, uninstalled and reinstalled the game and it has not changed anything.
Ur not the only one here, im having the same issue too and im on ps5, it has happened since the update of s13 cuz when it was s12 it was pretty fine, they gotta patch this up cuz seriously its so annoying whenever turning around
- EA_Kent
Thanks for the info!
Have you been seeing any of the other in-game performance icons popping up in-game when the ping starts spiking?
No, no icons appear. Just my ping fluttering between numbers really fast whenever I move my character.
Here's a video I uploaded just now.
- EA_Kent
Thanks! I appreciate that.
If you haven't already can you try setting a different DNS on your PS5 to see if that helps? I've seen some cases where changing the DNS can help with issues like this. You can update the DNS using the steps below:
- Open your PS5 Settings
- Go to Network
- Select Settings on the Network screen
- Select Set Up Internet Connection
- Choose the network you're connected to
- Select Advanced Settings
- Select DNS Settings
- Choose Manual
- Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but I've heard that using the Cloudflare DNS resolver can also help (Primary DNS: 1.1.1.1)
- Select OK
Let me know if you're still having any of the same problems afterward. Thanks!
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