Forum Discussion
EA_Kent
Community Manager
4 years agoThanks! I appreciate that.
If you haven't already can you try setting a different DNS on your PS5 to see if that helps? I've seen some cases where changing the DNS can help with issues like this. You can update the DNS using the steps below:
- Open your PS5 Settings
- Go to Network
- Select Settings on the Network screen
- Select Set Up Internet Connection
- Choose the network you're connected to
- Select Advanced Settings
- Select DNS Settings
- Choose Manual
- Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but I've heard that using the Cloudflare DNS resolver can also help (Primary DNS: 1.1.1.1)
- Select OK
Let me know if you're still having any of the same problems afterward. Thanks!
4 years ago
I did this and nothing changed. This all started happening after the season launch, there are other posts about this. I highly doubt it has anything to do with my internet as I can play COD and Overwatch with no problems. There is definitely something server related.
- 4 years ago
Here is another video:
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