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TheHeartbound's avatar
TheHeartbound
4 years ago

Horrible Ping Spikes and Visual Stuttering

So ever since the Season 13 launch I , (along with a few other friends) have been suffering from terrible server performance. We are all playing on PS5, I am specifically playing the PS4 version of t...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @TheHeartbound, 


Thanks for sharing that. Sorry about the delayed reply. 

Where are you located, and who is your internet provider if you don't mind me asking? 

TheHeartbound's avatar
TheHeartbound
4 years ago

I have Comcast Xfinity. I have never had any issues up until this recent season launch. I've tried literally everything at this point and I feel like I'm out of options. I guess I just won't be playing Apex this season. Is it possible to get a refund on my battle pass purchase? 

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