Forum Discussion

3 years ago

Solved

how can i add an adult account

Hey, so ive never really spent any money on this game until now, i decided i want to buy the new battle pass but every time i try to purchase it.. it says "This order exceeds your monthly microtransaction spending limit." I'm not sure if i have a parent account connected but mine is a teen (i believe)

Please let me know how i can fix this.

EA_Aljo
3 years ago
Hi there, @TTV-tahps

This is something you'll need to contact an advisor for to get some assistance with. That can be done by opening a case here. Thanks!

3 Replies

EA_Aljo
Community Manager
3 years ago
Hi there, @TTV-tahps

This is something you'll need to contact an advisor for to get some assistance with. That can be done by opening a case here. Thanks!
TTV-tahps
3 years ago
Nvm! I fixed it, I figured that by adding an adult account and making a “family” with my teen account you’re able to change how the limit on how much you could spend. I clicked on edit and then “unlimited” thank for the help either way 👍
EA_Aljo
Community Manager
3 years ago
@TTV-tahps

Great! Glad to hear it. If you have any other issues, let us know. Good luck and have fun!