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TTV-tahps's avatar
TTV-tahps
4 years ago
Solved

how can i add an adult account

Hey, so ive never really spent any money on this game until now, i decided i want to buy the new battle pass but every time i try to purchase it.. it says "This order exceeds your monthly microtransaction spending limit." I'm not sure if i have a parent account connected but mine is a teen (i believe) 

Please let me know how i can fix this.

  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    Hi there, @TTV-tahps 

    This is something you'll need to contact an advisor for to get some assistance with. That can be done by opening a case here. Thanks!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi there, @TTV-tahps 

    This is something you'll need to contact an advisor for to get some assistance with. That can be done by opening a case here. Thanks!

  • TTV-tahps's avatar
    TTV-tahps
    4 years ago

    Nvm! I fixed it, I figured that by adding an adult account and making a “family” with my teen account you’re able to change how the limit on how much you could spend. I clicked on edit and then “unlimited” thank for the help either way 👍

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @TTV-tahps 

    Great! Glad to hear it. If you have any other issues, let us know. Good luck and have fun!

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