When I try to enter Apex Legends on my ps4, I receive the "invalid account" error. Mind you this has ONLY started as recently as yesterday as I have been playing Apex Legends for over a year now and not once have ever run into this issue. I had just played the game a day before, and then when I logged back in the next day, suddenly it stopped working.
HERE IS WHAT I HAVE TRIED BEFORE YOU SUGGEST:
If my memory serves me correctly, Apex Legends does not ask you to link any EA Account when you start playing, so I'm baffled honestly as to which EA Account it's telling me is invalid, nor why it won't allow me to link one. My PS4 account works perfectly on other games. But most of all I'm baffled as to why this suddenly hit me like this. I have done nothing to my accounts at all for this error to suddenly pop up.
The worst thing is I had spent money on this game the last day I played it, and for the very next time for it to lock me out? Ridiculous.
And before you suggest I have to contact an EA Advisor, I've been waiting since support went live today, about 3 hours now. Still says "No channels are available". There is no phone support. The only reason I'm writing all this is because I've wasted hours on something that should have never happened to begin with and I'm at my wit's end.
I don't have a Facebook or Twitter either so please don't suggest that.
Everyone that is getting the login invalid message stating you should contact ea.help center but they don't help with anything so that's why I'm here because I've got the solution to the problem.. if your getting the error just go into the EA website and reset your password once you've done that go back into your game and open it back up you should be logged back in.. I hope this helps everyone that is having this problem I know it definitely helped me when I got that error
as i said in my post, I already reset my passwords. did not work
I've tried resetting my password but it didn't work so I guess I'm screwed and can't play EA games online anymore? EA should really start caring about their gamers and state an actual solution to this.
I have this problem too, reset my password, same problem, sent a DM on twitter to EAHelp. I got a reply within an hour, so that was good, but I'm then told that the account associated with my PS4 is a hotmail email, I don't have a hotmail email and haven't for about 10 years. I don't know the address for the account and EA can't verify who I am!
"Sorry we can't figure out how we ballsed this up, go play something else instead"
This is 2 weeks wasted on this, keep it, I'm done.
Thank you for taking the words out of my mouth... this whole thing is actually outrageous. What is up with EA and their linked accounts?! Like I made other playstation accounts just to play the game but my main account is the one thats messed up.. so frustrating.
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