How does the Banning work?
If I had cheated a long time ago , got Hardware/IP banned. And was able to play again on new account after awhile(My guess is EA un-HW/IP banned me, My cheating account is surely permanently banned.)...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi @WowIsDatPig,
Yeah, I'm sorry I don't have more information to share on your ban. The appeal asks Terms of Service to look into the ban and overturn it if it's mistakenly placed. They'll reach out to you through the email address: noreply@ea.com once they've thoroughly checked it out.
- EA_Lanna
Yeah, I'm sorry I don't have more information to share on your ban. The appeal asks Terms of Service to look into the ban and overturn it if it's mistakenly placed. They'll reach out to you through the email address: noreply@ea.com once they've thoroughly checked it out.
- EA_Lanna
ummmmmmm so they reply ,
We got your note and did a full investigation of your account. After reviewing your case, we determined that we took the correct action in accordance with EA policies and procedures.
What this means
We have confirmed that your account was involved in cheating. Because of this, we will not remove the sanction on your account
___________________
This feels like an auto reply. If they actually "fully investigate",They would know I didn't cheat. And back when I was cheating, I did lied and send an email saying i didn't cheat. And this is the same exact reply I got. This time I am telling the truth , didn't cheat. Still same reply
This must be an auto reply. No matter what you say on the email.
so,
How can I get a real person to investigate for me? I just check yesterday , on S7, my pass lv is 50 , on S8, its 90. I played a lot matches without cheating. I want an answer, Why did I get ban now? What is the proof that I cheated?
I created this account, on January 2,2021.
Been playing the whole time no cheat.
after 5 months, Got banned.
I don't really know what to do now, can i even play apex ever again?
This is the new email I send, honestly I dont know if they will help me.
last case , you say you confirmed that I actually cheated. I am still gonna tell you, I didn't cheat. I know that was an auto reply.Pls send a actual person to help me.
If a real person see this, pls answer these questions:
1)What is the proof that I cheated? Stats like Accuracy/Damage/Weird Movement? Clips of me cheating?
I understand that I cheated before, So it is easy to think I cheated again. But am I suppose to record myself the whole time when I am playing Apex to prove I did not cheat?2)If you ban me because I have cheated before, which is about half year ago. Why let me play again for 5 months and ban me all of sudden?
Pls send a real person to help me. I know yall are busy dealing with S9 bugs. But please, I did not cheat.
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