Forum Discussion

kurowsz's avatar
5 years ago
Solved

How Long Does it Take for Apex Coins to Load into Account (steam)

Hi, so today I bought some an Apex Gift Card from Amazon. Amazon gave me the code, and I went on ea.com to go to my account settings and redeem it. Once I redeemed it though, I didn't really have an expectation for how long the Apex Coins should start showing on my account. I asked my friend who had bought Apex Coins before how long it should take. He said that it should have shown up immediately. Now, I was getting a little nervous about how long it was taking since I had been waiting for two hours. So, my question is, how long should I expect until Apex Coins show up on my account?

-Eseuu

  • @kurowsz Sometimes items like coins can take some time to show on your account, After 24hrs has passed if you have already restarted apex and you still do not see your coins, please reach out to an EA Advisor for them to further look into your account.

13 Replies

  • I bought a giftcard and redeemed it last night, now 18 hours have passed and i still haven't gotten them, I load up the game from EA app, I reddemed the code on your official site, please fix this BS, I have been patiently waiting for the past 18 hours I keep restarting my game in hopes that the coins would be in my acount

  • @kurowsz I have experienced this for the first time today, and I'm really concerned. I will try to wait for 24 hours, and if it will not appear - I will update everyone on this case, how it went for me.