Dear EA/Respawn Customer Service Team,
Hello! I am a devoted player of Apex Legends, and when I tried to log in, I discovered that my account had been banned. I am genuinely perplexed about this, as I have consistently adhered to the game’s rules and have never utilized cheats, scripts, or any other illicit methods. It is possible that the ban resulted from a mistake in the system or some other extraordinary circumstance, and I am submitting this appeal to clarify the situation.
Potential Causes Analysis:
1. **Account Security Vulnerability**: My account might have experienced unusual login activities recently (if any, please provide approximate dates), which could have led to unauthorized actions following account theft.
2. **Network or hardware conflicts**: The VPN/accelerator I'm using might have triggered an erroneous detection by the anti-cheating system (if applicable).
3. **Misreporting behavior**: Certain actions within the game (such as high headshot rates or reports from teammates) might be incorrectly flagged by the system. My commitment is as follows:
- I have modified my account password and enabled two-factor authentication (2FA) to ensure account security.
- I will conduct a more thorough examination of the computer's background programs to prevent any software from being mistakenly flagged.
- I wholeheartedly support the principle of fair competition and will never undermine the gaming environment. Complaint Request:
I sincerely request the team to review my account ban record, including the login IP and game data, and I am willing to provide additional information if necessary to assist in the investigation.
Thank you for your time and understanding! I look forward to your response. Sincerely,
