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chaojiaotuman's avatar
1 year ago

How long does it take to resolve the case submitted by EA customer service

I contacted EA customer service on June 1st, and they helped me submit to the EA team to unbind my previous PS account. Because I had previously bound an incorrect account, I am unable to play on the APEX console now. I have been waiting for six days and only replied that I am currently working on it. I don't understand why this issue can be resolved for such a long time. Is there any technical difficulty? If I am unable to complete the pass task on time due to efficiency issues with the team, whose responsibility is this

3 Replies

  • 我在6月1日联系了EA客服,并提交给EA团队让我解除PS账户的绑定。我之前犯了一个错误,导致我的PS无法播放我的e a帐户。然而,我已经等了六天了,只回复说我正在努力。我不明白为什么这个问题可以解决这么久。有什么技术难度吗?

  • chaojiaotuman's avatar
    chaojiaotuman
    1 year ago
    @chaojiaotuman I contacted EA customer service on June 1st, and they helped me submit to the EA team to unbind my previous PS account. Because I had previously bound an incorrect account, I am unable to play on the APEX console now. I have been waiting for six days and only replied that I am currently working on it. I don't understand why this issue can be resolved for such a long time. Is there any technical difficulty? If I am unable to complete the pass task on time due to efficiency issues with the team, whose responsibility is this

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