Forum Discussion

4 years ago

Solved

how to delete unfinished downloads of Apex?

I have 173 gig of apex files which increased from like 70 because i kept restarting my download my ISP was wonky yesterday but all good now and finished an game update... I dont think it deleted the unfinished downloaded files and the unfinished just kept piling up. How can I delete those? I tried deleting the cache but nothing happened. repaired and updated the game but nothing happened. Also restarted and no mas ☹️

EA_Illium
4 years ago
Hi @Kik0meister to confirm did you try to Clear Origin Cache? If not can you run through that step and check if this continues, if so can you check for updates on the install again, Origin should clear any temp files/folders once an update is done I am curious if it will try to process the latest update again incase something has gotten messed up.

1 Reply

EA_Illium
EA Staff (Retired)
4 years ago
Hi @Kik0meister to confirm did you try to Clear Origin Cache? If not can you run through that step and check if this continues, if so can you check for updates on the install again, Origin should clear any temp files/folders once an update is done I am curious if it will try to process the latest update again incase something has gotten messed up.