How to fix my connection got stuck on matchmaking only
I cannot play and stuck at the lobby waiting for matchmaking only when Im solo but I can connect when invited. But 6 days ago it was ok please help what should I do
Forum Discussion
I have been having the exact same issue for the last four days.Even tried creating a separate thread for it. This is most certainly a problem on EA's end and not on ours.
- @samparksh i tried connecting to London server it connected for me
- @samparksh But you may face lag issue due to high ping, try to connect with server where we reckon the players are more.
EA_BlueberryCommunity Manager
Can you attempt these steps and let me know if you're still having matchmaking trouble?
Xbox One:
Power Cycle the Console
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
Reboot the Network
- Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.
Hi, I have tried the steps suggested in your post. However, I am still experiencing the same matchmaking issues after multiple tries of the steps in your post.
The issue is that when I am on matchmaking, after pressing ready, in normal mode the players in queue hover between 7 to 20 and keep fluctuating between these numbers, never connecting to any game. In ranked mode the same happens and it fluctuates between 1 and 6 players in queue without connecting at all.
I have been experiencing this since I have downloaded the Season 2 update. I have had no previous issues in Season 1 or in the time between the two seasons, where I would be able to connect to game after game within 25-40 seconds after joining the matchmaking.
Due to this, I have not been able to play any games on Apex for more than a week now.
I am located in India and the default servers I get connected to are Singapore1 / Singapore GCE1 . I have also tried to connect manually to servers Hong Kong, Taiwan (GCE 1&2) , Tokyo (GCE1,2&3) and have been experiencing the same issue.
Just can't get to play this game due to the update causing adverse matchmaking issues.
Community Highlights
- EA_Blueberry7 years ago
