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If you are playing from India on Xbox, you need to manually connect to any European server in the sign in screen.
Season 1 was the last time I played on any Asian server, and yes, EA support is not going to help.
European servers are at 140+ ping when connected, but I've taking it as EA testing our skills at terrible ping. Been playing with this since then, and by Season 4 I have 100+ wins, 2000+ kills.
same issue buddy.. I play in amstradam server.. and the latency is so high
I know this is super late but did you ever fix it? Also I had a question. Is your Xbox profile on avoid me?
If your stuck on matching and not loading go to settings and enable cross platform it worked for me