Forum Discussion

Newcomer

11 months ago

How to Resolve EA Account Access Issues When Email and Are Unavailable

Im currently signed into my EA account on my Xbox browser, but I dont have access to the accounts email or phone number. Because of this, I cant verify my identity to link my EA account to my PlayStation so i can play apex using my old account.Is there a solution to this problem?

1 Reply

EA_QueenBee
Community Manager
11 months ago
Hey Eclipse580,

If you need a hand updating the email address on your EA account, you'll need to reach out to our live support team. They can take a look at this for you.