Forum Discussion

DYN4MITE_B0Y's avatar
DYN4MITE_B0Y
2 years ago
Solved

How to unlink Xbox account

I want to unlink xbox account because I really think that I was hacked, I went to see about linked account and I've seen an account that is linked to my ea account that ain't me (see the attachment) ...
  • XHelperZ's avatar
    XHelperZ
    2 years ago

    Hey @DYN4MITE_B0Y 

    You can only unlink a platform account from an EA account if you have access to the EA account it's linked to.

    This means you cannot unlink your Xbox account from this EA Account unless you have access to the EA account (IIRC)

    Your best bet in this case would be to contact EA Support, more info can be found here: https://help.ea.com/help/faq/using-ea-help/

    Your Xbox account is most likely compromised as well, since they need access to the Xbox account if they were to link it to an EA account.

    Make sure your Xbox account is properly secured and that nobody has access to it, then proceed to get it unlinked from the EA account you don't want it linked to.

    If you do have access to the EA Account in mention:

    You can unlink your platform accounts on this page:

    https://myaccount.ea.com/cp-ui/connectaccounts/index

    Additionally, this article might also be of help:

    https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

XHelperZ's avatar
XHelperZ
Hero+
2 years ago

Hey @DYN4MITE_B0Y 

You can only unlink a platform account from an EA account if you have access to the EA account it's linked to.

This means you cannot unlink your Xbox account from this EA Account unless you have access to the EA account (IIRC)

Your best bet in this case would be to contact EA Support, more info can be found here: https://help.ea.com/help/faq/using-ea-help/

Your Xbox account is most likely compromised as well, since they need access to the Xbox account if they were to link it to an EA account.

Make sure your Xbox account is properly secured and that nobody has access to it, then proceed to get it unlinked from the EA account you don't want it linked to.

If you do have access to the EA Account in mention:

You can unlink your platform accounts on this page:

https://myaccount.ea.com/cp-ui/connectaccounts/index

Additionally, this article might also be of help:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,909 PostsLatest Activity: 7 minutes ago