Forum Discussion

Uwalk's avatar
Uwalk
6 years ago

HUD isn't in center monitor with 3 monitors setup

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GeForce GTX Titan X 12GB with a 3 monitor setup using Nvidia Surround
Enter RAM memory size in GB 16GB DDR4
What is your gamertag/PSN ID/EA Account name? Uwalk
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Training Mode
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. It occurs continuously
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? It occurs continuously
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The HUD is not placed in the center monitor of my 3 monitor setup. Instead the HUD elements are placed in the corners of the right and left monitors, which makes it very difficult to look at the HUD while playing
What should be happening instead? The HUD elements should be placed in the corners of the center monitor
Steps: How can we find the bug ourselves? Using 3 monitors with a Nvidia surround graphics card

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My 3 monitor Nvidia surround setup works with the HUD placed correctly in other games like Elite Dangerous or Project Cars, where all info are placed in the center monitor and the right and left monitors are only used to extend the view.

What I can't understand is how some people plays with the same setup as me and the HUD is in the center monitor for them. For example in this youTube video: https://www.youtube.com/watch?v=kUgI8TzVEnE

I have attached the DxDiag file and a screenshot which shows the misplaced HUD.

2 Replies

  • DYSPROssium's avatar
    DYSPROssium
    Hero (Retired)
    6 years ago

    Hello @Uwalk 

    I've only a little experience with multiple monitor set-ups, but maybe this works:

    Some programs search for your "primary monitor", which you can set inside Windows 10.

    Maybe one of your side monitors is set to primary, meaning that Apex thinks that that is the middle.

    You can find the option here (you may need to translate into Spanish :D)

    Press START KEY (windows key) -> type: "display settings"

    Here you can rearrange the monitors. But I suppose that that is already working correctly.

    Select the middle monitor (in the "1", "2" and "3" screens)

    Scroll down to "multiple displays" and select "Make this my main display"

    Then open up Apex and see if it changes stuff.

    I mean, it is worth a try?

    Cheers,

  • Uwalk's avatar
    Uwalk
    6 years ago

    Hello. @DYSPROssium 

    Thank you for your suggestion, but when using Nvidia Surround the configuration of multiple monitor is not done by Windows, but by Nvidia Surround itself.

    Once Nvidia Surround is working all monitors included in the visual array work as only one individual "big" monitor. For Windows it is the only one monitor available in the system, so there are no "multiple displays" options and nor "primary monitor" option.

    Beside that, I think it is not a problem of "primary monitor". If you look at the image I first posted, the target sight and the ultimate ability are correctly displayed in the center monitor. The problem is that the life status is placed in the left of the left monitor and the weapon status is placed in the right of the right monitor, instead of placing them in the left and right of the center monitor respectively. That means that Apex sees my three monitors as a only one (as Windows sees). Apex does not sees the left or right monitor as the "primary" center monitor.

    Games should be aware of the Nvidia Surround configuration and be able to distinguish the individual monitors. As I told, Elite Dangerous and Project Cars do for me. And in the Youtube video I attached in my first post it is seen that some people with Nvidia Surround can play Apex with correct HUD placement, so Apex seems to be able to work with Nvidia Surround too.

    Why it is not done in my case when playing Apex? That is the key question I don't understand.

    Nvidia Surround configuration is straight forward, with no many options to set up. Just monitor selection and position, resolution setups definition for games and physical border adjustment. Nothing more than could mark a difference for the HUD game behaviour.

    Regards

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