Solved
Huge lag. On low ping.
Huge lag spikes. Everyone is ice skating. Some constant lag as well. But when its spikes it's worse. Can't even pick up loot.
Just got an update. Hopefully wegota fix
Forum Discussion
EA_Aljo
Community Manager
Community ManagerI'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
PS4 pro
Wired Connection
400 down/ 200-300 up
36-48 ping at start menu no packet loss
Ok my stats are out of the way. This is all based on last night so if it has changed today that would be great.
Played with 6 different friends and also some solo games with the same impact as described her: Lagging out of dropship, land and skipping across the ground, shifting to feeling like you were running through mud. Jump and it acts like zero gravity. Upper right corner of my screen is full of red icons some flashing some solid.
Now for my technical side: my modem/ router were re-booted after first game of this happening. No change. I switched over to some other online games for a bit as did my friends and we played a couple of other online games, no issues. I mean no issues at all with connections.
So we came back to Apex and the issues were still there. Lagging bad, 2 games of ranked and lost because we could not hit a damn thing. Went to pubs and it smoothed out after say a minute or so. This ruled out hot drops obviously.
My question is and don't take this personally if you work for EA, when are the servers going to get fixed? I mean permanently not just patch fixed? Code:leaf,net etc errors have been a common thing. Random disconnects as well. I mean it got so bad in Season 3 I went and bought a brand new PS4 Pro just to see if it made a difference and nope, disconnects just as frequent as before.
Love the game, but the connection issues a year in are a big deal breaker for me as far as playing and/or spending money on a broken game.
Tl:dr, I know that community managers are trying to help, but the problem is the same answers will be given if you contact technical support. How about some recognition that there are problems with your servers and that they are going to get fixed?(Our modems and routers did not magically create lag with a new update of software coming out)
I gave up trying to work with tech support last March when the only answer was there was a problem with my end of things and there was nothing wrong with the servers or connections. Too much time has passed for this to still be a problem in my books, if my network that I manage at work for our machining centers and engineering computers had this many issues I would be out of a job.(Granted it is a smaller infrastructure, but I am only one person managing it)
- EA_Aljo
At this time, the best we can do is continue to troubleshoot. We're aware of the reports from others about this so it's possible we'll have some additional information at some point. For now, either we can continue to keep trying to get it resolved on an individual basis or you can keep an eye on our official channels for updates.
I'd rather pound sand than keep trying the same thing expecting different results. That's the definition of insanity. These issues have raised my blood pressure. I think its time for everyone to blast this out on social media. EA needs to do something about this now before they lose all their loyal clients
- @BlazerClay the update fix some things but no the lag spike is minimum now but we still have is clearly an end problem in their servers, because before the upgrade I was lagging really bad im this only happens with this game so, and yes is not about troubleshooting is not my end is their end with the updated improve a little bit but not completed
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