Forum Discussion

4 years ago

Solved

I bought apex coins and didnt receive them

Okay so on February 3rd around 12 am to 4 am I was playing with some friends of mine and while we were playing I bought the Champion edition with the 1000 Apex coin bonus, the $60 apex coin bundle, a...

EA_Illium
4 years ago
Hi @zawarduoismin

For missing purchases, in-game content, and account issues you will want to speak with our support as we are unable to assist with these on Answers HQ. For purchases make sure to share your Purchase Information, so they can look into this further.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

Thanks!

EA_Illium

EA Staff (Retired)

4 years ago

Hi @zawarduoismin

For missing purchases, in-game content, and account issues you will want to speak with our support as we are unable to assist with these on Answers HQ. For purchases make sure to share your Purchase Information, so they can look into this further.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

Thanks!

zawarduoismin
4 years ago
@EA_Illium I've reached out to support and even sent proof of purchase and I still haven't gotten a response
- EA_Illium
  EA Staff (Retired)
  4 years ago
  @zawarduoismin We are unable to assist with missing content on AHQ, If you have submitted a case we would need to wait for a contact from our support to provide additional information.