I am having an issue where I cannot sprint on apex legends (PS4) initially and when I eventually start sprinting I just stop after a while making it impossible to play. I have tried re installing and using auto sprint but the problem is still there...any help???
Community ManagerHey @dillywilly101,
Are you seeing any sort of connection warnings popping up in-game when this happens? Have you tried testing it with a different controller to see if that makes any difference as well?
/Kent
Were you rubber banding as well since the cross play update I've had unplayable lag and can't run with it my screen doesn't show me running but my friend says I'm running I'm just curious I'm on Xbox
Community ManagerThat's what I was curious about as well. Can we try out some troubleshooting to see if we can help with the lag you've been seeing?
I'd recommend starting off with the basic connectivity steps from the EA Help website when you've got a chance. If you're still getting the same issue after that can you try out the Xbox-specific steps as well? Let me know if that helps at all with the lag issues. Thanks!
/Kent
I ended up uninstalled the game and reinstalled it and it helped me some I don't rubber band like I was, I had tried everything else to fix it and nothing worked I still get lag spikes when there are a lot of teams close but I'm able to play for the most part now. I just hate I had to download 50gbs to reinstall the game I was so fed up I was ready to just not reinstall it but I have friends I play with that they talked me in to reinstalling it to see if that worked
Community ManagerI understand. Reinstalling can definitely be an ordeal. I'm glad to hear it seems to have helped, though. 👍
/Kent
Community Manager
