Forum Discussion

assassincruz816's avatar
4 years ago

I cant get my ea account to be unlinked from my psn due to a ban

To put it simply 

I got banned due to something that i did and now am trying to unlink my ea account from my psn

Ea wont let me because i am banned is their a way i can get it unlinked without being unbanned

3 Replies

  • The ban reason for your PlayStation is important if you got ban for cheating or lag switching ea won't do anything but if you got ban for a reason like I don't know being toxic maybe you can contact ea support and ask them to unlink your ea account from PlayStation (as I know the data of your account (skins, heirloom, apex coin etc.) won't be transformed to another account.)

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @assassincruz816 our team will not be able to assist you in unlinking accounts in order to get around a ban.

    You will need to speak to our Terms of Service team in relation to any ban.

    There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko