Forum Discussion
3 Replies
The ban reason for your PlayStation is important if you got ban for cheating or lag switching ea won't do anything but if you got ban for a reason like I don't know being toxic maybe you can contact ea support and ask them to unlink your ea account from PlayStation (as I know the data of your account (skins, heirloom, apex coin etc.) won't be transformed to another account.)
- @secondninja4780 bc of your situation you can't do it manually
- EA_Darko4 years ago
Community Manager
Hey @assassincruz816 our team will not be able to assist you in unlinking accounts in order to get around a ban.
You will need to speak to our Terms of Service team in relation to any ban.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
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