Forum Discussion
6 years ago
I tried to claim my fifa pack and I got the same message. Hopefully its not a problem on my side and rather ea’s
EA_Kent
Community Manager
6 years agoHey there.
When you've got the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. I'm afraid that account-related issues are not something we're able to investigate here on Answers HQ.
For more information on how you can set up a case with them check out the EA Help website. If you'd prefer you can also speak with them via Twitter or Facebook as well.
/Kent