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Albertheijnstei's avatar
5 years ago
Solved

I can't play any EA games online anymore

I recently downloaded Battlefront 2 and Battlefield 1 again on my ps 4 but I couldn't play either of them online because my EA account was needed to reset it's password. Normally that wouldn't really be an issue but I made the EA account ages ago and the email I made it on is lost to time. I called EA support and explained the whole situation but they couldn't help me, I even called the email provider and they couldn't help me either. The EA account is linked to my PSN and every EA game I try to play has the same issue. I just want to link my new account to my PSN so I can play online again. 

  • Hi @Albertheijnstein

    I'm sorry, but account issues are not something we can investigate here on Answers HQ. I can only recommend following up with the EA Help team so they can review your account and see if they can help with the issue. 

    For more information on how to set up a case with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @Albertheijnstein

    I'm sorry, but account issues are not something we can investigate here on Answers HQ. I can only recommend following up with the EA Help team so they can review your account and see if they can help with the issue. 

    For more information on how to set up a case with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent