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Hombs4's avatar
Hombs4
2 years ago

I cant play Apex Legends. Cant find match and cant join friends. Missing Name

To whom it may concern, I would like to raise concern on my unable to play Apex legends on Steam and in EA application. I noticed that I can't find a match or it is not loading when I try it. Also, ...
Hombs4's avatar
Hombs4
2 years ago
  • the product code: 6DFXRGMMFGBZAP8KFRXW
  • your username: Hombs4
  • the date and time that you noticed the bug: After crossplay/post malone update. Nov 6, 2023 onwards
  • your device type: PC Windows. Steam/EA
  • any troubleshooting steps you’ve already tried (like restarting your device): Restarted PC, Restarted Router, Re-install apex legends both on Steam and EA

I noticed that my name or the one's you click to see your level and badges in the lobby have disappeared and when i reconnect to change server I get an error of this "this profile is not permitted to play online". But when I use a VPN or my mobile data, the apex legends in the lobby can now load and I can play.