I can't report cheating and harassment!

Here is the problem you can’t Report someone who is in the same console family as you I currently play apex on ps4 I can report and or block any Xbox player but can’t block EA account or report any PlayStation users. Also 

there is no way to mute incoming game text chat and many little kids who prob shouldn’t be playing

apex at 10 years old anyways use the text to voice to annoy other players after they have been downed with 0 damage worse yet this little kid was vulgar and all the sudden all kinds of hate speech and obscenity in front of my family and there was no way to mute this! I tried muting the player this did nothing as he was still allowed to hit the start button and have the text keyboard pop up and have the computer voice read what he wrote! You really need to implement The way for players to permanently disable this feature from players without a mic the worst thing in the world are these kids without Mics who say the most vulgar things and at the worst times mostly and they’re dead and you’re trying to survive a fight. With no way to block this feature these little Internet tough guys are being able to have their way with their squad mates and scream obscenities in a robotic voice all because EA refuses to give the individual players the option to block this feature to be honest just remove the feature all together if you don’t have a mic you still can ping but you don’t need to be able to text chat some thing and have a robot read it if not scrap the feature all together at least Let players turn off the incoming text to voice Because it’s being abused and used to annoy and harass other players