anlmanmt
6 days agoSeasoned Newcomer
I charged Apex coins and got a permanent suspension ban.
Hello, knowledgeable Apex players! I was charged for Apex coins this time, but then EA told me that I hadn't been charged and banned me permanently. First, I paid for the coins via bank debit on Ju...
- 6 days ago
Hey anlmanmt,
In the situation of an account ban, please be sure you are creating an appeal with these steps so our Terms of Service team can take another look. A regular support case would not be able to change a ban.
If there's a possibility someone else gained access to the account, please instead create a new case here and select Game Support > EA Account > I need help with my hacked account so the support team can assist with the investigation and account recovery.