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EA_Lanna
Community Manager
3 years agoI'm sorry to hear that. The support team can try to help you with this but they'd need some information. When you get in touch with them, it would help to have this information ready to speed things up:
- the original/first email address the EA Account was created with
- any usernames that are tied to your EA Account, like your EA ID, Xbox Live gamertag, or PlayStation™Network Online ID
- any invoice numbers from games you’ve bought through an EA platform, like the EA app
This guide will share more on how to reach with the support team: How to contact EA Help for support
- EA_Lanna
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