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Gorkidoki's avatar
Gorkidoki
Rising Newcomer
4 years ago
Solved

I got hacked yesterday and got banned by EA today.

Yesterday i was hacked by someone and that person played Apex Legends in my account. I opened a case about it and solved the issue with the help of one of your staff “Peer”. But today i got an email says that i get banned from it. I am the victim here and yet again i am the one who gets punished. Can you fix this situation please?
EA ID: Gorkidoki

  • Hi @Gorkidoki

    I'm afraid that we aren't able to help with account bans here on Answers HQ. Please contact the Terms of Service team so they can review the account and determine if the ban can be overturned. 

    You can find more info on how to contact the TOS team at the EA Help website

    /Kent

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @Gorkidoki

    I'm afraid that we aren't able to help with account bans here on Answers HQ. Please contact the Terms of Service team so they can review the account and determine if the ban can be overturned. 

    You can find more info on how to contact the TOS team at the EA Help website

    /Kent

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