Forum Discussion

JaysKillz506's avatar
JaysKillz506
6 years ago

I have great internet but the connection to APEX servers is really bad

I have great internet connection but the connection to your servers is really bad from 5 pm to 10 pm every day. 
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey there. 

Let's try out some connection troubleshooting steps to see if we can help fix the connection issues you've been seeing. 

First, try running through the basic connectivity steps over at the EA Help website. If it keeps happening after that check out the platform-specific steps as well: 

- Xbox One

- PC

- PlayStation 4

Let me know how it goes when you have a chance. Thanks!

/Kent

D1-_-Vibez's avatar
D1-_-Vibez
4 years ago

This has happened to me every single ranked game. I have been lagged out 7 TIMES IN ONE DAY and can't even hit platinum because of the poorly built servers. I lose double the points every single time. At this point the game isn't playable at all just shutdown the servers.

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