Forum Discussion

Seasoned Newcomer

4 days ago

Solved

I need help due to no email!!!

Hello, I need help. My Apex game account has been suspended, but I did not find any record of penalties in EA. I would like to appeal, but due to issues with my email, I am unable to initiate it. I c...

EA_QueenBee
4 days ago
Hey 2251347328,

We unfortunately can't look into account issues here on the forums. If you need to update the email address on your account, I'd recommend reaching out to our live support team. They'll be able to take a look at how they can best help you with this.

EA_QueenBee

Community Manager

4 days ago

Hey 2251347328,

We unfortunately can't look into account issues here on the forums. If you need to update the email address on your account, I'd recommend reaching out to our live support team. They'll be able to take a look at how they can best help you with this.

2251347328

Seasoned Newcomer

4 days ago

I want to know why I clicked submit appeal but can't find it in my case? I don't want to change my email because I use it for almost all my games, and changing it would be too much hassle. Is it that QQ email from China isn't supported?