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AngelBMA's avatar
AngelBMA
5 years ago

I still having problems with 7.1 audio!!

My THX 7.1 Sorrund audio still not working, all the channels produce the same sound. Again I set the game in stereo to play. Any information about this? This is since the season 7 upgrade. Today I up...
AngelBMA's avatar
AngelBMA
5 years ago

Yes, and another windows instalation, and reinstall apex. I tried a lot of things with EA Support.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@AngelBMA 

Got it, thanks!

Have you tried setting up your PC in a Clean Boot to test and see if that helps at all? If there's anything else running on the PC that could be interfering with the surround sound settings that may help to get around it. 


For more information on how to set one up check out the EA Help website. Let me know how that goes once you've had the chance to give it a shot. Thanks again!

/Kent

  • AngelBMA's avatar
    AngelBMA
    5 years ago

    Yes, Im not the only with this problem, so much people, I tried a lot of things, even reinstall windows.

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @AngelBMA 


      Thank you for giving that a shot. When you have a chance would you mind sharing a DxDiag so we can take a look? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

      Thanks again!

      /Kent

      • AngelBMA's avatar
        AngelBMA
        5 years ago

        Here is the DXdiag and msinfo

        [Admin - removed MSINFO as this file contains some information we wouldn't want to be publicly shared]

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