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Zionnng's avatar
Zionnng
Newcomer
6 hours ago
Solved

I want a refund of my money

I bought 11500 apex coins and i didnt recieve any of them and i want a refund because i did lose money buying it but didnt recieve it

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hey Zionnng​,

    If you want a refund for your purchase, you'll need to reach out to your retailer. Since you play on PlayStation, I assume that you used their store, so you'll need to reach out to them.

    But if you just want to make sure that you get your points, I'd instead recommend that you gather your proof of purchase and reach out to our live support team. They'll be able to take a look into this for you.

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