Forum Discussion

3 years ago

I was rejected for no reason! but did not receive a reply

I was rejected for no reason! Contacted online customer service and sent an email. but i didn't get a reply I've been in contact with you for a week and I've never heard back, that's why I'm here ...

EA_Mako

Community Manager

3 years ago

@Maoxiaojiujiu
What's happening when you go to the EA Help website to open a new case?

Maoxiaojiujiu

3 years ago

He's normal, but I've been emailing or contacting customer service for a week without a case. I don't know if it was rejected or what. Every time I send an email, I check my email and he doesn't show what he keeps showing. You currently do not have any cases with us.