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vinaysongoku's avatar
vinaysongoku
4 years ago
Solved

in-game ping different from server selection ping, Apex Legends

Hello, I have been facing constant high ping(350+) on the Singapore servers (all 3 Singapore 1, Singapore GCE-1, and 2), however, the menu ping is ping ~80 on all these servers. I am using Jio Fibe...
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hi @vinaysongoku To confirm are you hardwired versus wifi or cell data? If not could we try a physical connection, also can you check that the time/date is correct on the device and the connection is not trying to use a VPN if you have one on the device?

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago
@vinaysongoku Do you have any software (or hardware) on the device or network that acts as security or controls network traffic? If so can we whitelist Origin and Apex and check if this continues?
  • vinaysongoku's avatar
    vinaysongoku
    4 years ago
    @EA_Illium I don't have any software like that unless it comes with windows(i.e,I don't know about it)
      • vinaysongoku's avatar
        vinaysongoku
        4 years ago

        @EA_IlliumI tried those as well. The ISP is a big firm and I don't think they will check if the point is stable for a specific game, all other games seem to be working fine

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