Forum Discussion

3 years ago

Incorrect ban due to motherboard and hard drive replacement

嘿伙计们，我最近更换了我的电脑主板和硬盘，虽然它是二手的，因为新的太贵了，但是在我更换硬件后的第一场比赛中，我被踢出了游戏，显示我的帐户被禁用了，我已经多次上诉，但对我的答复是我不会推翻这一决定，他们坚持认为我在作弊。但我没有使用任何作弊软件，我的Apex帐户有700+等级，我也有600+黄金物品和15个传家宝，我不可能用这样的帐户作弊。我在此恳求重新检查我的帐户，让我回到游戏，因为这个帐户对我...

EA_Lanna

Community Manager

3 years ago

Hi @oliverbot2199,

At the moment the following languages are supported on Answers HQ:

I'm locking this for topic now but please, feel free to repost it in any of the aforementioned languages in the appropriate forum.

You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support.

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Thanks!