Forum Discussion

RoyalNerdGaming's avatar
RoyalNerdGaming
4 years ago

Infinite Loading Screen and Technical Issues After Genesis Update

Ever since the Genesis update, my game has been having so many issues. The first of which is that, on opening, the game gets stuck at an incredibly long black loading screen for 5-6 minutes before an...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
4 years ago

@OoShellshock @RoyalNerdGaming @seankinmoy 

If you see no change after the above steps, please try the following as it has helped some players, thanks.

https://answers.ea.com/t5/Technical-Issues/Infinite-black-loading-screen/m-p/10482784#M125171

DarkMagikX69's avatar
DarkMagikX69
4 years ago
@EA_Barry None of these help... I have tried all of the above, including "immediately connecting again" as stated in the post you linked (see in my post where I said if I click continue again, it loads directly into lobby, has stutters and audio distortion, then subsequent games are a horrible experience, with absurd load times resulting with me being thrown into arena matches at almost the end of round 1) until finally my game crashes or I get another error...
  • DarkMagikX69's avatar
    DarkMagikX69
    4 years ago

    oh, if it doesn't straight up crash or error out, it does an infinite hang at the loading screen for whatever map is being loaded... I'm just trying to be as specific as possible because I haven't been able to play since the patch, and I see that I'm obviously not the only one...sorry for the multiple posts, I just found the edit button xD

  • Skyelawdruglord's avatar
    Skyelawdruglord
    4 years ago
    @DarkMagikX69 yeah some of those trouble shoots even caused more code nets. i ended up with more code nets after I cleared origin cache (no clue why and how) I'm just waiting for respawn to finally decide that they should probably work for once

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,493 PostsLatest Activity: 30 minutes ago