Infinite Loading Screen and Technical Issues After Genesis Update

@OoShellshock @RoyalNerdGaming @seankinmoy 

• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

If you see no change after the above steps, please try the following as it has helped some players, thanks.

https://answers.ea.com/t5/Technical-Issues/Infinite-black-loading-screen/m-p/10482784#M125171