Infinite loading screen apex legends - pre-season 1 account now playing on steam
Hello! I've been having a recurring issue that I've finally decided to reach out for help.
Origin: Tazomari
Steam: Tazomari
I was hoping I could get support to look into my account; I've been receiving an on and off infinite loading screen for apex. I usually have been waiting it out or going through the myriad of fixes listed online. Unfortunately it's come to a point where I am really enjoying apex legends again and I don't want to stop playing the game again because of connectivity issues. I'm asking that support please look into my account. I had to stop streaming the game as well because of the infinite loading screen. If you look into my transaction history you'll see that I've spent a couple hundred dollars on this game. I am a very dedicated player with a very serious connection issue. Please help me! Again I need support to look into my account, or direct me to who can help me. It's been happening since I linked my steam friends list when you had that option I believe pre-season 1. Thank you!
Hey, @tazomariforever make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.
You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.
Can you add a Dxdiag so we can see what hardware and drivers you have?
Let me know if this works or not for you. 🙂
/Atic
