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EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
5 years ago

Info Gathering: PC Crashing before getting to lobby

Hi guys, we'd like to gather some information on a specific subset of crashes, where folks' game clients crash out at or before the login screen.  If you are consistently experiencing this issue, ...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@NeuroFuzzy 

Thanks! I appreciate it. 

Have you had the chance to try starting up your PC in a Clean Boot to test and see if that makes any difference? For more information on how to set one up check out the EA Help website. Let me know if you're still seeing any crashes happening afterward. 

/Kent

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