Forum Discussion

Community Admin

5 years ago

Info Gathering: PC Crashing before getting to lobby

Hi guys, we'd like to gather some information on a specific subset of crashes, where folks' game clients crash out at or before the login screen. If you are consistently experiencing this issue, ...

NeuroFuzzy

5 years ago

@eschee so it's literally something in the update....i still don't get why your main account doesn't work, but your sister's does....

eschee

5 years ago

@NeuroFuzzy Just saw another post where he said his GPU bumped to 100% just before crash on his account but not his alt account. Same thing happend to me

NeuroFuzzy
5 years ago
@eschee interesting....I just tried using a friend's account on my pc, and, of course, it works...i tried loading up my account and didn't notice any spikes in GPU usage during the crash
eschee
5 years ago
@NeuroFuzzy wierd. Saw someone said he had a spike in GPU usage, and i had the same. Havnt tried with another account thou
Incipher_ttv
5 years ago
yo tis the guy you prpably saw i have a theory why it might crash but i dont know enough about game designe to say if its true or not, so basically i watched the streamer seagravepe play apex and he noticed after a while that all his graphic settings were maxed out he said that he updated his driver but maybe for us the game just set itself to settings the game cant handle which lets it crash but this is just a theory cuz like i said i dont know anywhere near enough about that topic 🙂
NeuroFuzzy
5 years ago
@Incipher_ttv a. i personally know seagrave b. this is another bug that has been reported before, and it does not really relate to our problem as we can literally log onto another account and play.
ewok9939
5 years ago
Just tried a different account and game works fine. LOL this is so weird. Anyway, hope they get a fix before new event is over.
Incipher_ttv
5 years ago
@NeuroFuzzy im dumb and forgott to type that things like controlls, audio and i think also video settings is saved on the account and not in the game so idk ¯\_(ツ)_/¯