Forum Discussion

Community Admin

5 years ago

Info Gathering: PC Crashing before getting to lobby

Hi guys, we'd like to gather some information on a specific subset of crashes, where folks' game clients crash out at or before the login screen. If you are consistently experiencing this issue, ...

ShinSakuraNomai

5 years ago

@ewok9939 xD yes but this problem has been pinned so I assume it is quite serious and has been a nutcracking problem for the EA . Let's hope for the best . 3 weeks of dry spell and no progress on my battlepass is real big doodoo though.

General_Iroh1

5 years ago

Anyone heard anything recently? Been a few days since anyone has posted

ShinSakuraNomai
5 years ago
@General_Iroh1 The issue is being looked at as this issue has been pinned. However, that is all I can say. They cannot promise anything. However, I do recommend also asking for live chat and get yourself recorded down as problematic account with this problem. Considering it is account related despite them having no red/weird flags on us.
- General_Iroh1
  5 years ago
  @ShinSakuraNomai I have multiple times yea and have a email chain with a support member. I'm wondering what will be done since I and others were jipped out of LTM unlocks and finishing the battlepass.
  - ShinSakuraNomai
    5 years ago
    @General_Iroh1 No idea. I raised that issue as well, but no answer. We can only wait and hope. Nearly one month without Apex xD