Forum Discussion

y608r6k30d25's avatar
y608r6k30d25
Rising Newcomer
26 days ago

My EA Account was suddenly deleted

My account of 4+ years was deleted out of absolutely nowhere and progress account countless games has been wiped clean.  And me the genius that I am created a new account under that same email which is the one im creating this post under.  Is there any way I can restore my old account or am I royally screwed?

3 Replies

  • y608r6k30d25​ If the original EA Account had been fully deleted, there's sadly no way to recover the account.

    If the original EA Account just had the email address on it changed, there is a way to recover that account, which can be done by contacting EA Support.

  • y608r6k30d25's avatar
    y608r6k30d25
    Rising Newcomer
    26 days ago

    Oh wow, so the only way to find out if it's gone gone is to contact EA support then, huh. Well thanks for the reply.

  • Midnight9746's avatar
    Midnight9746
    Hero+
    26 days ago

    y608r6k30d25​ That's correct as account related issues sadly cannot be helped with on the forums since you have to provide information to prove that the account belongs to you.