Information needed, code:pin

I have an error (code: pin) which happens after game freezes at 5 fps for like 1 or 1.5 minute. 

@EzPz_FalconDux @Sapphire5155 

Are you both still experiencing this pin error? If not, were there any specific steps you did that might have fixed it?

Have you tried basic connection troubleshooting?

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Hi, I've had code: pin, wheel, leaf, net within the past month. Playing the game has been a difficult task and it has become really frustrating. I really like Apex, and I've tried everything to have this fixed could you please assist in resolving the issue. I've done basic trouble-shooting, contacted ea and even my ISp none of which have proven useful. If there is something I don't know or haven't done please let me know. I will attach some gameplay if you need it...

I’ve had code: net, leaf, and pin. My game has been down for 3 weeks now. I’ve called/chatted ea support nearly daily with no solution. I’ve port forwarded, dns hard connected, reset router, soft and hard reset my Xbox, factory reset my Xbox, changed servers, hotspotted in, etc. I have seen no change or further support from EA and I still can’t play a game. 

I have had this error for about 2 weeks now and cannot do anything AT all .. there IS nothing i Can do to solve this issue or any further help from support .. please help me fixe this 😞