Forum Discussion

hexerxhacker's avatar
hexerxhacker
4 years ago
Solved

INVALID_POINTER_READ_c0000005_r5apex.exe game crash

@EA_Kent  I've been stuck with this problem for a long time during playing When I was halfway through the game, the monitor suddenly froze,I didn't get any error message,then suddenly kicks me to de...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    @hexerxhacker 

    Thanks for the update!

    It seems like it might be an issue with an NVIDIA driver. Have you tried a clean reinstall of your NVIDIA driver to see if that helps? 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

@hexerxhacker 

Gotcha, thanks. 

Have you tried repairing or reinstalling Easy Anti-Cheat itself to see if that makes any difference? For more info on how to repair/reinstall check out the Easy Anti-Cheat website. 

Let me know how that goes when you've had the chance to give it a try. Thanks again. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @hexerxhacker 

    There is something else I'm curious about. What happens if you log into Windows through a different Admin account? I'm curious if these crashes are still happening, or if it's strictly just this user account. 

    If you need more info on how to set up a new Admin user in Windows check out the Microsoft Support site. Let me know how it goes if you're able to give it a try. 

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,909 PostsLatest Activity: 23 hours ago