Forum Discussion

PurpleScottish's avatar
PurpleScottish
5 years ago
Solved

Invalid token

Ever since I have switch device providers I am unable to play apex respawn and EA plz fix this I want to play apex again
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @PurpleScottish, 

    Let's take a look and see if we can help get you back online. There are some steps we can try which may help with the issues you're seeing. When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps first to see if that helps. 

    If you're still getting the same Invalid Token error after that check out the platform-specific steps as well: 

    - PC

    - Xbox

    - PlayStation

    Let me know if it keeps giving you the same error message after that. Thanks!

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @PurpleScottish, 

Let's take a look and see if we can help get you back online. There are some steps we can try which may help with the issues you're seeing. When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps first to see if that helps. 

If you're still getting the same Invalid Token error after that check out the platform-specific steps as well: 

- PC

- Xbox

- PlayStation

Let me know if it keeps giving you the same error message after that. Thanks!

/Kent

  • giancloud763's avatar
    giancloud763
    5 years ago
    @EA_Kent I have this problem too and after follow all your steps nothin has changed. Need some help please.
    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hey @giancloud763, 


      Which platform are you playing on? 

      /Kent

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