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1 Reply
- EA_Mako3 months ago
Community Manager
Hey ryuksalts,
Cross progression allows you to access the content stored on an EA account with the platforms connected to that same account. However, it is not possible to transfer that progress between separate EA accounts.
Progress is stored on the EA account level rather than individual platforms like PlayStation, Xbox, Steam, etc., so linking your platform to a new account would just cause the progress to be lost.
This looks like your PlayStation was originally linked to a different EA account, which is the one that would have your progress. You would need to re-link your PSN account to its original EA account to try restoring any missing progress.
If you're running into any trouble getting the original accounts re-linked, please contact support directly so they can take a look.
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